One platform, one supplier, one management point!

Fully integrated services to create a single view of the customer - with every bit of data being actionable, in real-time.

Business Analytics

Build dynamic customer profiles and journeys across all your online and offline touchpoints.

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Marketing Automation

Automate workflows and free up your marketing and sales teams so they can focus on lead nurturing strategy rather than processes.

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Customer Engagement

Ensure customer happiness and mix online conversions with Click2Call, Video2Call, Click2Chat, sms and email.

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One2One Personalisation

Streamline an identification strategy together with personalisation campaigns.

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BySide has developed expertise in 3 main verticals:



Customers are more digitally connected than ever before and interact with retailers through multiple touch points. BySide Retail is a all­in­ one solution for the next generation cross­ channel retail.

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Online banking defines and redefines customer experiences across all channels. BySide Banking is a all-in-one solution for secure one-2-one personalisation and multichannel campaign management.

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Telcos interested in enhancing their digital sales and marketing prowess face a channel role reinvention. BySide Telcos combines the technology and expertise needed to properly emphasize digital channels.

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Who we are

We are proud to see our work being recognised worldwide, and to be generating relevant business results for global brands.

With more than 20 years of experience in web development and telecommunications, together with a strong marketing culture, we focus on creating innovative solutions while keeping technology simple.

Who is using our solutions

We are running projects in 21 countries for global brands, activating personalised customer experiences for over 800.000 leads monthly, in business areas which range from Telecommunications to Banking, from Tourism to Retail.

Byside - Who is using our solutions

3 000 M

More than 3 000 000 000 page requests

700 M

More than THAN 700 000 000 unique visitors handled

48 M

More than 48 000 000 voice minutes generated

8 M

More than 8 000 000 Leads generated

  • Logo EDP
  • Logo HP
  • Logo MEO
  • Logo Movistar
  • Logo Unibanco
  • Logo Fnac
  • Logo NOS
  • Logo Seguros Continente
  • Logo La Redoute
  • Logo Jazztel
  • Logo Porto Bay
  • Logo Staples
  • Logo GeoStar
  • Logo Ok! Teleseguros
  • Logo Citibank
  • Logo TMN
  • Logo Orange
  • Logo Santander
  • Logo BPI
  • Logo Seguro Directo

More About Us


  • Fast 500 - Deloitte Technology 2012 EMEA
  • Fast 500 - Deloitte Technology 2013 EMEA
  • eCommerce innovation - ACEPI Navegantes XXI'12 Byside Sjpping Cart
  • Best Product/Service - Entrepreneur Award 2013 by Vida Económica
  • PME Excelência 2013
  • NOS Innovation prize - Winner on the SMB category with BySide Integrated Solutions
  • EDP Partners - Winner on the Client Relationship category
  • Gartner - Cool Vendor 2014
  • Gartner - Gartner MAgic Quadrant reference - CRM Lead Management 2015
  • eCommerce Services - ACEPI Navegantes XXI'16