Lead Activation is BySide's unique combination of real time services and methodology to increase sales on the online channel.
Optimization: A/B Testing with realtime multichannel conversion
Personalization: Realtime frequency and behavior profiling
Lead Generation: Landing Pages and campaign performance
Multichannel Contact: Click2Call, Video2Call, Click2Chat, SMS, eMail
Plain Simple Integration
Starting BySide Lead Activation couldn't be simpler. A line of code in your website and you can start to Know, Act and React NOW! Content adapted to your page languages. Secure content. A/B testing. Active campaigns. Segmentation. Personalization. Voice, video or chat Contacts.
And, important: no page delay, no performance issues!
Ability to analyze deep and detailed visitor behavior in real time, while the user is on the online channel
Be proactive and personalize the user journey based in the real time knowledge (know now)
Promote multichannel contact (voice, text, video) and blend online and offline marketing
Who is using BySide
BySide is running projects in 16 countries, generating over 300,000 leads monthly for some of the most relevant European brands. From telecomunications to banking, from traveling to retail.
Head of Personal Market Segment Campaigns
“The telecommunications industry is currently one of the most competitive in Portugal. Therefore, a partnership which transcends the mere provision of service brings added value and allows us to be in the forefront, to gain ground and, more importantly, to sell! In a constantly evolving digital context, BySide embodies the permanent search for more efficient conversion, demonstrating a wide range of online media values and skills, combined with a growing image of credibility. Keep up the good work!”
Head Of Southern Europe & Latam
“BySide combines technology, ethics and responsibility. It is a privilege to work with an excellent team which focuses their business on the quality of their services. Great customers can only be managed with great partners.”
Web Channel Manager
"With BySide we have increased the number of contact possibilities between our customers and our customer support centre. With more support, customers feel safer and buy more!"
Head of Marketing and Innovation
“In an increasingly competitive market, it is imperative to choose each partner carefully. To OK! teleseguros, innovation is a critical success factor and the work done by BySide has been proving to be a valuable asset not only for their service’s innovative features, but also for their proactivity, flexibility, dedication and professionalism. BySide is a positive bet.”
Contact Center Manager
"To build a solid relationship with the customers through a differentiating service is one of our goals. Our partner since 2011, BySide has been continuously showing a strong customer orientation and has been very proactive. Added up to their competence, this has been helping Seguros Continente to become a benchmark of excellence."
Web Content and Performance Manager
“At ZON, the customers are our driver and therefore we make a continuous effort to provide them with excellent service. Thus, we seek partners who are not only able provide us with the necessary tools to reach that goal but who can also guarantee innovative solutions, availability and adequate support while sharing our vision. Thanks, BySide!”
Eduardo López del Hierro
Online Sales Director
"... BySide is a partner that has allowed us, in an agile and flexible way, to increase our conversion rates and provide better service to our users and customers thanks to its service …”
“Considering how far we have come in the reality of our digital economy, it is perhaps shocking to think about the pace at which it has been growing and evolving, and what it represents nowadays. As it keeps gaining ground, requiring a constant search for more and better services, an attitude that is present in the services provided by BySide - they add value and innovation to their partners’ businesses. These are the reasons that lead us to consider BySide as an asset to the evolution of the digital world and that of the online market.”
Frontend Coordinator | Customer Support
“In a world where the customer demands more availability, BySide services are undoubtedly a critical factor that has been keeping up with all business demands.”
Francisco Trujillo Sanchez
Online Sales Manager
"Jazztel is a sales-oriented company. In the online world, this means that we need to get the most from each visit and have the best conversion from visit to sale. BySide is the company which guarantees us the best ratios as well as a wider lead management control. For those reasons we have decided to trust them with our online service."
How BIG is Our DATA?
How BIG is Our DATA?
BySide is a project developed by MadeToWork, a company located in Porto, Portugal. MadeToWork was born of the will of a pioneer team, with more than 10 years experience on Internet and Telecommunications areas, to innovate and keep technology simple while connecting online and offline worlds.
BySide was included in 2012, in the Deloitte Technology Fast 500 ranking, among the 100 fastest growing technology in the last five years in the Europe, Middle East and Africa (EMEA).
BySide combines 3 of the most important steps driving online channel management and conversions in real time:
KNOW NOW, or the ability to analyse deep and detailed visitor behavior in real time, while the user is on the online channel
ACT NOW, or the ability to be proactive and personalize the user journey based in the real time knowledge
REACH NOW, or the ability to promote multichannel contact (voice, text, video)